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Supports casino marketing promotions and events by assisting with setup, guest service, promotional counters, cash and coupon handling, loyalty-program education, paperwork, and clerical tasks. Provides accurate information about casino, hotel, and food and beverage offerings while maintaining regulatory compliance and superior customer service. Requires evening, weekend, and holiday availability, physical activity, and completion of applicable gaming and beverage-service certifications.

Supports casino promotions and events by assisting with setup, guest service, marketing counters, cash and coupon handling, loyalty-program education, paperwork, and clerical tasks. Provides accurate information about casino, hotel, and dining offerings while coordinating with other departments and following regulatory requirements. Requires evening, weekend, and holiday availability, customer-service skills, Microsoft Office proficiency, and applicable gaming and beverage-service certifications.

Counts and balances casino cash, markers, inventory, and drop boxes while following gaming regulations and internal procedures. Responsibilities include removing and opening slot-machine drop boxes, separating and bundling currency, completing paperwork and audits, resetting equipment, maintaining sensitive keys, and reconciling count-room contents. The role requires English communication skills, calculator and computer use, effective teamwork, and strict compliance with Michigan gaming regulations.

Provides administrative and analytical support to the Planning and Analysis department. Responsibilities include maintaining financial and operational data, preparing reports, supporting budgeting and forecasting, tracking submissions, analyzing variances, maintaining KPI dashboards, reconciling discrepancies, coordinating information requests, and assisting with audits, system implementations, and process improvements.

Supports property-level HR operations, including recruitment coordination, employee investigations, performance management, policy guidance, training, engagement, retention, labor relations, compliance, and HR data analysis. Advises leaders, conducts exit interviews, assists with unemployment claims, and helps resolve employee concerns while maintaining confidentiality and promoting positive workplace relationships.

Supports recruitment and applicant processing, maintains the Applicant Tracking System, manages hiring and transfer paperwork, coordinates assessments and licensing processes, researches rehire data, assists recruiters, advises leaders on procedures, maintains Career Center supplies, and monitors legal compliance with employment and gaming regulations.

Provides live race commentary and announcements for the public and simulcast audiences, including horse and rider details, odds, race updates, infractions, and disqualifications. Delivers pre- and post-race commentary and interviews, coordinates simulcast content with audiovisual staff, and supports racing-related media and promotional events. Requires a New Mexico Racing Commission license, strong communication skills, Microsoft Office proficiency, and flexible availability.

Supports marketing promotions and events at client locations by coordinating prize awards, preparing advertising materials, documenting patron participation, setting up displays, tracking promotional items, processing invoices, entering data, maintaining agreements and contracts, and providing clerical and administrative support to marketing, operations, account management, and sales teams.

Administers HR operations including employee records, HRIS updates, onboarding, recruiting support, licensing, benefits enrollment, I-9 compliance, training, employee communications, and engagement activities. Coordinates job fairs, new-hire orientation, training programs, invoices, audits, and HR projects while maintaining confidentiality, regulatory compliance, and strong service to employees and candidates.

Directs VIP player development and casino marketing operations, including team leadership, budgeting, customer loyalty, player engagement, community partnerships, and revenue growth. Oversees programs and events, analyzes performance, maximizes hotel and food-and-beverage offerings for VIP guests, and develops culturally relevant strategies to increase brand awareness, activation, retention, and market share.