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Provides Tier I & II support for various applications, manages escalations, resolves software issues, and handles incident management. Participates in process improvement and provides customer service.

The role involves enhancing user experience, migrating content to Drupal CMS, ensuring compliance, and collaborating with staff on web design projects.

The Project Manager is responsible for overseeing the completion of projects, managing resources, timelines, and budgets, while ensuring stakeholder communication and risk management.

The role involves analyzing and documenting business requirements for IT systems, conducting gap analyses, and managing project scope while communicating effectively with stakeholders.

The Web Engineer - Consultant will redesign the agency's public-facing website, ensuring user-friendliness and ongoing maintenance with a potential color scheme makeover for SharePoint.

Responsible for daily accounting processes, preparing reconciliations and journal entries, assisting in financial reporting and ensuring deadlines are met.

The SCCM Engineer will implement SCCM 2012 for servers and workstations, provide enterprise support, manage software deployment and patch management, and create SCCM packages.

The IT Contract Specialist will manage IT contracts, ensuring compliance with procurement laws, conducting negotiations, and providing strategic sourcing expertise throughout the contract lifecycle.

The Data Architect will analyze data, develop data models, design reporting frameworks, and create dashboards while working with IT teams throughout the SDLC.

The ServiceNow Customer Administrator will handle ServiceNow configurations, manage application releases, and troubleshoot issues while supporting IT service management.