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The Operating Director, Customer Success will drive portfolio-wide improvements in customer retention, expansion, and experience, partnering with management teams and leading initiatives to enhance GRR and NRR.

As an Associate on the Investment Team, you will evaluate and execute investments in enterprise software and services, conduct due diligence, and support portfolio companies post-acquisition.

The Digital Marketing Manager improves digital marketing programs across Bloom's portfolio companies, focusing on demand strategies, website performance, marketing tech, and campaign management to enhance pipeline contribution.

The Product Owner will prioritize development tasks for the Archives product, collaborate with teams and users, and ensure alignment with archival standards to enhance product features.

The Revenue Operations Specialist drives revenue processes across portfolio companies, standardizes reporting, and partners with leadership on forecasting and analytics in a private equity context.

The Office & Executive Coordinator manages the partners' calendars, handles office operations, provides administrative support, and coordinates with external stakeholders at Bloom Equity Partners.

As a Senior Software Engineer, you will modernize and maintain a complex database platform, oversee backend architecture, and collaborate with front-end teams on web application migration while ensuring codebase stability and production readiness.

The L1 Customer Support Representative will manage omni-channel support requests, maintain documentation, identify process improvements, and collaborate with teams to enhance the customer experience.

Manage end-to-end revenue recognition for SaaS and professional services, ensuring compliance with ASC 606, journal entries, account reconciliations, and audit support.

The Customer Success Manager will enhance customer experience through leadership, strategic engagement models, and operational excellence, managing both SMB and enterprise clients to drive retention and growth.