Own the global e-commerce product and roadmap, leading implementation partners and internal teams from discovery through launch and optimization. Define requirements for storefront, checkout, subscriptions, promotions, payments, shipping, taxation, localization, and enterprise integrations. Improve customer and Brand Partner experiences while ensuring accurate attribution, volume, commission, and order data. Support multi-market commerce across North America, Europe, China, and Japan, establish scalable operating processes, and drive conversion, subscription adoption, retention, and reliable platform operations.

Owns the mobile app product vision, roadmap, backlog, requirements, beta program, release readiness, and customer feedback loop. Partners with engineering, design, QA, analytics, and business teams to deliver measurable improvements in adoption, engagement, retention, and satisfaction. Responsibilities include creating user stories and acceptance criteria, prioritizing work, managing releases, analyzing product data, coordinating stakeholders, and identifying opportunities for AI, automation, personalization, and digital transformation.