Own HR operations across the employee lifecycle for a global, blended workforce of employees, EOR workers, and contractors. Responsibilities include payroll, benefits, compliance, employee relations, policy management, HR systems administration, reporting, PEO relationship management, and partnership with Finance on headcount, compensation, and budgeting. The role requires hands-on tactical HR expertise and strategic judgment in a growing organization.

Lead operational engineering across three product lines: roadmap delivery, release coordination, incident/on-call programs, staffing and capacity planning, engineering metrics, and AI-native engineering governance. Manage and develop engineering managers, partner with Product and Finance, and quantify AI-assisted development ROI.

Drive new business and revenue with local government agencies by developing relationships, managing complex procurement and long sales cycles, closing new deals, and upselling/cross-selling SaaS permitting and municipal technology solutions. Coordinate with customer success, sales, and marketing to optimize adoption and retention.