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Provide expert support to users, resolve hardware/software issues, manage accounts, maintain system performance, document processes, and collaborate on security projects.

The Senior Project Manager leads large enterprise projects across multiple workstreams, ensuring agile execution, stakeholder communication, and project deliverables are met. Responsibilities include all aspects of project management, from planning to operational improvements in a Dynamics 365 environment.

Drive revenue by engaging existing clients and qualifying prospects, advancing opportunities through the sales pipeline, conducting account reviews, leveraging analytics to prioritize targets, and supporting sales projects and client relationships.

The System Administrator provides Level 1 and Level 2 technical support, manages IT troubleshooting, and interfaces with various IT solutions and infrastructure to resolve client issues.