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Lead multi-site e-commerce outbound operations for facility launches, stabilizations, and recoveries. Provide hands-on support, coach site leaders, design workflows, drive productivity and quality improvements, implement standardized processes, and partner cross-functionally to meet operational KPIs. Requires frequent domestic travel to support multiple facilities.

Lead multi-site inbound warehouse launches, stabilizations, and recoveries. Provide hands-on operational support, diagnose performance gaps, develop and execute turnaround plans, and coach site leadership. Standardize processes, drive continuous improvement, and collaborate cross-functionally to meet KPIs. Travel frequently to US facilities to deploy as the inbound operations subject matter expert and enable sustainable operational performance.

Manage inbound/outbound shipments, schedule carrier appointments, process deliveries, check tractors/trailers, complete outbound loads, perform daily audits and inventory/yard checks, resolve shipping/receiving discrepancies, enforce safety and GMP compliance, maintain records and team communication.