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Manage warehouse team workflow, assign tasks, coach staff, enforce safety and GMP, monitor productivity and inventory, investigate incidents, coordinate payroll/time off, and report performance to senior management to ensure customer satisfaction.

Supervise warehouse associates and temporary workers during an overnight shift. Responsibilities include assigning work, ensuring safety and GMP compliance, monitoring shipments, inventory, productivity, and quality, investigating accidents, coaching staff, maintaining attendance and payroll records, coordinating vacations, resolving concerns, and reporting results to management. The role supports customer satisfaction and continuous operational improvement in a food-grade warehouse.

Manages all aspects of a high-volume 3PL supply chain operation across distribution, warehousing, packaging, and transportation. Oversees performance, safety, customer relationships, continuous improvement, associate development, staffing, labor costs, compliance, budgets, and P&L. Establishes operational goals, monitors quality and productivity metrics, prepares reports, addresses root causes, and ensures customer and company requirements are met.

Lead design and improvement of warehouse and packaging operations across multiple sites. Perform time studies, analytics, layout design, and automation proposals; develop KPIs, dashboards, and implementation roadmaps. Partner with operations, finance, and vendors to validate productivity, drive cost savings, and ensure safety and compliance.

Lead and coach front-line warehouse teams to meet safety, quality, productivity, and customer service goals. Manage daily operations, staffing, metrics, WMS-driven workflows, and continuous improvement initiatives in a high-volume e-commerce fulfillment environment.

Manage the help desk team to provide technical support, ensure service level agreements are met, and improve customer satisfaction.

Design and optimize warehouse layouts and processes across contract packaging sites and distribution centers. Lead time studies, productivity analyses, ROI and cost modeling, and implement process improvements. Build reports/dashboards, propose automation solutions, manage vendor and stakeholder relationships, and support continuous improvement initiatives and safety/compliance efforts.

Lead multi-site e-commerce outbound operations for facility launches, stabilizations, and recoveries. Provide hands-on support, coach site leaders, design workflows, drive productivity and quality improvements, implement standardized processes, and partner cross-functionally to meet operational KPIs. Requires frequent domestic travel to support multiple facilities.

Lead multi-site inbound warehouse launches, stabilizations, and recoveries. Provide hands-on operational support, diagnose performance gaps, develop and execute turnaround plans, and coach site leadership. Standardize processes, drive continuous improvement, and collaborate cross-functionally to meet KPIs. Travel frequently to US facilities to deploy as the inbound operations subject matter expert and enable sustainable operational performance.

Manage inbound/outbound shipments, schedule carrier appointments, process deliveries, check tractors/trailers, complete outbound loads, perform daily audits and inventory/yard checks, resolve shipping/receiving discrepancies, enforce safety and GMP compliance, maintain records and team communication.