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The Senior Customer Success Manager will manage customer relationships, oversee pilot implementations, and collaborate with engineering to fulfill customer needs while building foundational processes for customer success.

As a Senior Software Engineer, you'll lead customer implementations, build workflows, develop platform components, and provide insights from the field, all while traveling to customer sites.

As a Senior Software Engineer, you will lead end-to-end feature development for a customer-facing product, make product decisions, and collaborate with team members and users.

As a Senior Product Engineer, you will own end-to-end feature development on customer-facing products, make product decisions, and work closely with a collaborative team.

Manage the customer lifecycle, handle implementations, work with engineering on requirements, build customer success processes, and educate users.

Design, build, and optimize scalable backend systems and data pipelines using Flink, Spark, Vitess, and TiDB. Lead end-to-end feature development, integrate ML models for real-time freight matching, implement LLM orchestration and agentic frameworks, drive TiDB migration workflows, and improve CI/CD and analytics frameworks. Collaborate with customers, product, and data teams, and mentor engineers to ensure reliability, observability, and high performance under peak load.

The Senior Software Engineer will work directly with customers to develop and integrate AI-driven solutions, ensuring operational success and feature deployment in real-world environments.

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As a Senior Software Engineer at FleetWorks, you will lead customer integrations, build workflows, develop platform components, and provide field insights to enhance software solutions in freight booking.

Own the full customer lifecycle for B2B freight customers: run pilots and implementations, drive adoption and renewals, collaborate with engineering on integrations, build 0-to-1 CS processes and documentation, and deliver customer education to maximize value from voice-agent platform.