Partner with customers to increase value from Koronet by diagnosing operational friction, recommending behavioral and workflow changes, driving adoption through testing and evidence, and sharing field insights with Product, Support, Marketing, and Sales to inform product and strategy improvements.

Build and maintain dashboards and decision systems that turn structured and unstructured customer data into actionable insights. Design and run campaigns, track impact, ensure data quality, automate workflows, and deliver prioritized evidence to Product and customer-facing teams to drive marketplace growth.