Assist the Engineering team in mechanical operations, plumbing, energy management, maintenance, and repairs to ensure optimal performance of building systems.

Independent six-month consultant to assess and optimize travel trade and group sales. Deliver a 10-day assessment, 30/60/90-day action plans, sales operations recommendations, account segmentation, partner engagement strategies, tech and reporting improvements, coaching, SWOT analysis versus competitors, and a final transition document enabling ESBO leadership to implement lasting sales process and structure changes.

Assist in social media content creation for the Empire State Building, focusing on short-form videos, memes, and audience engagement across various platforms.