The Lead Customer Success Manager will enhance post-sale experiences for strategic customers, driving their success with Energy Exemplar's simulation software through proactive engagement, relationship-building, and collaboration with Account Executives.

Lead commercial activities across greater Austin for Energy Exemplar, building pipeline, closing enterprise SaaS deals, cultivating ERCOT executive relationships, aligning with Customer Success and Marketing to drive upsell and market expansion, and translating regional market and regulatory developments into strategic opportunities.