Top Tech Jobs & Startup Jobs

As a Customer Success Manager, you will enhance customer engagement, drive adoption, execute onboarding, and support account growth while collaborating closely with management and operations.

Lead a team producing daily subscriber newsletters and reports on marketing, media, and ad tech. Author high-impact analysis, create data-driven visualizations, represent EMARKETER publicly, and partner with product, sales, and data teams to optimize content strategy using engagement metrics.

Support EMARKETER Advisory by managing timelines, tracking deliverables, maintaining Salesforce and reporting, coordinating across strategy/data/sales, supporting data workflows and Shopify operations, and driving process improvements to ensure on-time client and sales readiness.

Lead modernization of forecasting data structures, build scalable data products, automate collection and reporting, define and track content KPIs, and create dashboards and analytics to inform content strategy while managing cross-functional special projects and partnerships across Content, Forecasting, Product, Sales, and Technology.

Full-cycle enterprise sales role owning prospecting, pipeline, discovery, solution positioning, negotiation, and closing for subscription research and data solutions. Build territory plans, forecast in Salesforce, collaborate with Marketing, and meet quarterly and annual bookings targets. Hybrid role based in NYC with in-office expectations.

Research, analyze, and write data-driven content (newsletters, articles, reports) using proprietary and third-party data. Leverage generative AI/LLMs, measure content performance, and present or moderate webinars/podcasts. Collaborate across editorial, research, sales, and marketing while building audience engagement.

The Account Manager will oversee a territory of 137 automation accounts worth $2M in ARR, focusing on renewals and customer expansion through automated workflows.