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The Contract Specialist will oversee pre-award and post-award actions, contract negotiation, and administration, ensuring compliance with federal laws and principles.

The Beneficiary QA & Training Specialist conducts training, supports onboarding, monitors call quality, and conducts reviews to enhance service quality and compliance.

The EN/VR QA & Training Specialist leads quality assurance and training for the Help Desk, analyzing performance metrics, providing coaching, and developing training programs.

Provide administrative and project support for the Defense Systems Management College's educational programs, including data management, communication, and course coordination.

The EN/VR Payment Specialist processes and verifies EN and VR payment transactions, ensuring compliance, conducting quality assurance, and resolving discrepancies.

The Mail Processor handles incoming mail and faxes, sorting and processing them while maintaining confidentiality and accuracy in routing documentation. This role aids record-keeping and supports clerical tasks as needed.

Lead design and development of learning solutions for Social Security policies. Conduct needs assessments and collaborate with experts to ensure learning effectiveness.

The EN/VR Timely Progress Review Specialist monitors and ensures compliance of EN and VR participants with program milestones, reviews case documentation, and coordinates with staff to resolve issues affecting progress.

The EN/VR Program Integrity Specialist ensures compliance and integrity in Employment Network and Vocational Rehabilitation programs, manages audits, quality assurance, and staff training.

The Beneficiary Help Line Supervisor oversees operations of the SSA Beneficiary Helpline, ensuring SLAs are met, training staff, and maintaining service quality.