Supports customer implementations of revenue cycle management solutions by configuring billing rules, payer setup, and claim workflows. Partners with customers to understand workflows, troubleshoots system issues, validates claims, documents configurations, monitors milestones, and supports project deliverables. The role also identifies process improvements and uses analytics, automation, and AI-enabled tools to improve implementation efficiency and customer outcomes.

Serve as a technical advisor throughout the sales cycle for rehabilitation software. Deliver customized demonstrations, design solutions, advise on clinical and revenue cycle workflows, develop technical proposals and ROI recommendations, and collaborate with Sales, Product, Engineering, and Customer Success. Apply AI capabilities to improve customer outcomes and support strategic opportunities. Requires healthcare technology and RCM expertise, strong consultative communication, and willingness to travel.

Owns strategy and execution for B2B demand generation and new-logo acquisition. Builds full-funnel campaigns across paid, organic, content, webinars, and events; manages lead capture, nurture, scoring, attribution, and MQL-to-SQL processes. Uses AI-enabled tools for segmentation, personalization, experimentation, and optimization. Partners with Sales, Product Marketing, Content, and RevOps while managing budget and accountability for pipeline, revenue, conversion, and acquisition efficiency.