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Manage a portfolio of clients as a technical and consultative advisor for Managed IT Services. Drive IT strategy, roadmap development, budgeting, and ROI justification. Coordinate with Sales Engineers, Helpdesk, Onboarding, and Project Delivery while presenting to executives, handling escalations, and ensuring client satisfaction and retention.

Provide administrative and customer-support for the Inside Sales team: schedule meetings, process orders and invoicing, maintain CRM and Excel tracking, handle high-volume calls/emails, coordinate with logistics/service/finance, prepare reports, manage inventory, and escalate issues to ensure smooth sales operations and customer onboarding.

Make outbound calls on past-due accounts, analyze aging reports, document account activity, resolve discrepancies and disputes, and communicate with sales and management to accelerate collections while maintaining professional customer relationships.

Manage a B2B sales territory: prospect, build relationships, present office technology and IT/security solutions, close deals, and track pipeline in CRM to meet monthly targets. Mentor and advance into field sales management.

Manage and operate the IT helpdesk for managed services customers: monitor and respond to tickets, mentor and train staff, act as technical escalation, document procedures, develop and track KPIs, report recurring issues, and ensure timely, high-quality customer support.

Entry-level Sales Development Representative responsible for prospecting and generating new business through calls, emails, networking, and in-person outreach. Build relationships with local decision-makers, learn POA's technology solutions, develop tailored proposals, maintain follow-up, and grow a sales pipeline. Role includes structured onboarding, training, mentorship, and clear advancement opportunities into account executive and leadership roles.

Handle inbound leads and outbound prospecting to source sales opportunities; qualify customer needs; manage accounts receivable; respond to high-volume calls and emails; use spreadsheets and databases; solve problems, manage time, stay organized, and work independently in a team environment.

Handle inbound leads and outbound prospecting to source warm sales opportunities, respond to high-volume calls and emails, manage accounts receivable, understand customer needs, and provide customer service while using spreadsheets and database tools. Emphasis on time management, problem-solving, and working independently within a team environment.

Entry-level Sales Development Representative responsible for prospecting and generating new business via calls, emails, networking, and in-person outreach. Learn POA solutions, build relationships with local decision-makers, develop tailored proposals, maintain follow-up, and grow a sales pipeline through consistent prospecting and team collaboration. Training and mentorship provided.

Conduct outbound prospecting (calls, emails, networking, in-person outreach), build relationships with local business decision-makers, develop tailored proposals, maintain follow-up and pipeline, participate in team planning and sales training, and grow toward account executive and leadership roles.