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Drive consultative sales of Arctiq products, professional and managed services by building client relationships, qualifying opportunities, creating proposals/RFP responses, managing deals, and meeting gross profit and quota targets.

Drive consultative sales of Arctiq's product, professional, and managed IT services. Build and maintain client relationships, qualify prospects, craft proposals and RFP responses, manage pricing/deals, and meet gross profit and quota targets while coordinating with partners and internal teams.

The Client Director drives sales, maintains client relationships, articulates IT solutions, manages pricing strategies, and meets sales targets in a fast-paced environment.

Design, standardize, and scale enterprise Dynatrace observability across hybrid environments. Deploy OneAgent/ActiveGate, integrate with ServiceNow/CMDB, build dashboards/alerts, enable Davis AI, implement log/event pipelines, define governance and Observability CoE, and deliver knowledge transfer.

Design, implement, and optimize Datadog-based observability solutions; migrate legacy monitoring to Datadog; deploy agents, build dashboards/alerts, implement logging/APM/tracing, IaC with Terraform, enforce security/PII masking, define SLOs/SLIs, and provide documentation and handoff.

Drive sales and profitability across various market segments. Maintain client relationships, identify opportunities, and craft proposals while exceeding sales targets.

The Network Solutions Architect will design and implement enterprise networking solutions, lead workshops, and mentor teams while optimizing client networks.

Implement, configure, and maintain data protection and disaster recovery platforms (Commvault, Rubrik, Metallic, Zerto). Perform hardware setup, support client-facing implementations, resolve escalated incidents, mentor junior engineers, maintain ITSM records, and participate in a rotating on-call schedule to triage and escalate after-hours incidents.

Provide first-line remote and onsite technical support: troubleshoot networking, AD, Microsoft 365, email, endpoints (Windows/macOS); perform PC imaging/deployments, data center walkthroughs, escalate incidents, maintain documentation, and participate in on-call rotation.

Serve as a trusted, client-facing technical advisor delivering strategic technology vision, technical business reviews, trend analysis, and recommendations to improve operational health, security, efficiency, and risk posture. Build executive relationships, support budgeting/forecasting, collaborate with technical teams on advisory-driven projects, and drive customer satisfaction and renewals.