Top Tech Jobs & Startup Jobs

Own enterprise customer relationships from onboarding through long-term success, driving adoption, measurable ROI, operational improvements, and account expansion. Partner with senior stakeholders, Sales, Product, and Engineering to solve complex manufacturing challenges, translate customer needs into product improvements, and develop scalable Customer Operations systems. Use AI tools and customer data to analyze outcomes, prepare communications, and identify growth opportunities.

Build Pelico’s agentic platform end to end, developing Python backend services, React interfaces, agent tools, orchestration workflows, runtime reliability features, evaluation harnesses, and real-time approval consoles. The role involves shipping production AI capabilities, improving agent trustworthiness, defining technical specifications, and creating reusable full-stack engineering patterns for manufacturing customers.

Owns full-cycle recruiting for Pelico’s North American team across technical and business functions. Partners with hiring managers and executives on hiring strategy, sourcing, interview processes, candidate experience, and offers. Builds talent pipelines, uses recruiting data and AI tools to improve efficiency, and continuously enhances recruiting workflows, employer branding, and process quality.

Own post-onboarding adoption for enterprise manufacturing clients, lead governance and value reviews, provide Level 2 technical support, investigate data issues using SQL and monitoring tools, deliver proactive training, capture customer insights for product teams, and support monitoring, release testing, incident management, and SLA reliability.

Lead a small DevOps team while remaining hands-on with enterprise and air-gapped deployments. Own Kubernetes, Helm, Terraform, Docker, observability, diagnostics, self-remediation, deployment packaging, and customer-operated infrastructure across on-premise and cloud environments. Drive repeatable enterprise delivery, customer IT operating boundaries, and a federal compliance posture involving GovCloud and FedRAMP. Build scalable tooling, runbooks, and infrastructure processes while supporting aerospace, defense, and regulated customers.

Lead the founding engineering effort for Pelico’s AI-agent platform. Define the technical vision, build agent orchestration and simulation capabilities, ensure actions are auditable and explainable, establish product-market fit, write production code, and hire and develop a senior engineering team. The role requires production experience with multi-agent systems, enterprise AI products, evaluation and observability, and commercialization in demanding or regulated industries.

Own enterprise customer relationships from onboarding through long-term success, driving adoption, measurable ROI, operational improvements, and account expansion. Partner with senior stakeholders, Sales, Product, and Engineering to solve complex manufacturing and supply chain challenges. Help build scalable Customer Operations processes while using AI tools to analyze data, prepare communications, and identify growth opportunities.

Lead enterprise deployments from scoping through production while building AI and data systems, scalable pipelines, modern data stacks, and AI-powered agents. Integrate ERP, MES, PLM, and industrial data ecosystems, translate customer operational challenges into execution plans, and work directly with enterprise leaders. The role also formalizes deployment best practices, scales the Forward Deployed Engineering function, and leads high-performing teams.