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The Outside Telecom Sales Representative is responsible for lead generation, achieving sales goals, creating opportunities, and building community relationships in Pennsylvania.

Provide technical support and customer service for equipment and services, troubleshoot issues, and assist team members in resolving problems through effective communication.

The Sales & Retention Specialist engages with customers to ensure suitable service selection, manages inbound and outbound sales calls, and addresses customer concerns. The role emphasizes communication, problem-solving, and relationship-building skills while fostering a supportive team environment to achieve sales and retention goals.

The OMNI Customer Experience Specialist role involves providing phone, chat, and email support to customers, troubleshooting issues, and educating them about services while building relationships. Ideal candidates must possess strong communication skills and work effectively in a team-oriented environment.

The Customer Experience Specialist assists customers with billing, technical issues, and service inquiries, ensuring a positive customer experience. Key responsibilities include troubleshooting, educating customers on products, resolving complaints, and achieving performance metrics.

As a Customer Experience Specialist, you will enhance customer relationships through support for billing, technical issues, and product knowledge, while ensuring satisfaction with each interaction.

The Customer Experience Specialist will assist customers with billing, troubleshooting, and provide information about products and services to enhance their experience. They must exhibit strong communication skills and maintain a positive demeanor in a fast-paced call center environment.

The Sales & Retention Specialist role involves building customer relationships, promoting services, and resolving issues in a fast-paced call center environment. Strong communication and problem-solving skills are essential, along with a focus on customer experience.

The Network Engineer will design, implement, and troubleshoot network solutions, provide employee training, manage projects, and escalate technical issues as needed.

The Customer Experience Specialist ensures a positive customer interaction, supports inquiries, resolves complaints, educates customers on products, and meets performance metrics. Responsibilities include troubleshooting, sales, and maintaining product knowledge while contributing to team culture.