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The Outside Telecom Sales Representative is responsible for lead generation, achieving sales quotas, and building relationships within Lancaster County to promote PenTeleData’s services.

The Outside Telecom Sales Representative is responsible for lead generation, achieving sales goals, creating opportunities, and building community relationships in Pennsylvania.

The Customer Experience Team Lead will support customer care teams by answering queries, implementing policies, mentoring staff, and promoting a positive team culture. They will handle escalated customer issues, provide training, and assist with reports and scheduling.

Technical Support Representatives handle customer interactions through calls, chats, and emails, providing support and troubleshooting various issues related to PenTeleData's products and services.

Responsible for monitoring and maintaining corporate network, including installing and configuring Cisco equipment, troubleshooting and providing VPN support.

Provide desktop support by assisting employees with software and hardware issues, and troubleshooting VOIP systems and printing solutions.

The Customer Experience Specialist provides support to customers for billing, troubleshooting, and sales interactions, ensuring a positive experience while promoting products and services.

The Customer Experience Specialist will support customers with billing, troubleshooting, and product inquiries while delivering excellent service. Responsibilities include educating customers, resolving complaints, and maintaining a clean retail environment.

The Customer Experience Specialist will assist customers with billing, troubleshooting, and provide sales support while ensuring a positive customer experience. This role involves educating customers about services, resolving complaints, and maintaining store appearance.

The Customer Experience Specialist engages with customers to provide support for billing, troubleshooting, and sales, ensuring a positive experience by addressing inquiries and promoting products effectively.