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Provide phone, email, and chat support to Aidin customers at hospitals and provider facilities; develop product expertise, escalate complex issues, contribute to onboarding/training, and share customer feedback across teams to improve processes and outcomes.

The Director of People Operations will own the HR function, manage recruitment, onboarding, employee relations, performance reviews, and foster company culture.

Lead the Prior Authorizations product lifecycle, expand payor coverage, collaborate across teams, and drive operational efficiency in healthcare technology.

As the Market Development Manager, you'll establish relationships with healthcare leaders, represent Aidin at events, develop local strategies, and track market intelligence to drive sales opportunities.