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Manages moderately complex Florida workers’ compensation defense matters through all litigation phases, including strategy, discovery, depositions, hearings, mediations, appeals, and settlement. Conducts legal research, develops defense strategies, prepares witnesses and evidence, advises clients and claims professionals, and collaborates with Claims to achieve favorable outcomes. Maintains ethical, regulatory, and corporate compliance while managing caseloads efficiently and participating in continuing legal education.

Participate in software development under senior guidance: write and maintain code, create automated tests, troubleshoot and debug, assist with architecture and documentation, support cloud-native deployments and domain operations, and collaborate with stakeholders in Agile teams.

Serve as primary service coordinator for a portfolio of agencies and policyholders. Build relationships, collaborate with internal partners, escalate out-of-scope requests, educate customers on tools, schedule reviews, assemble onboarding and stewardship materials, monitor data integrity for complex policies, and proactively resolve service gaps. Hybrid role with minimal travel.

The Application Engineering Director manages application development, leads a software engineering team, drives methodology improvements, and collaborates across teams to enhance technological capabilities.

Manage complex workers’ compensation claims for loss-sensitive insurance programs. Investigate losses, determine coverage and compensability, evaluate damages, establish reserves, negotiate settlements, manage litigation with counsel, and control claim costs. Build relationships with insureds, agents, medical providers, injured workers, and internal stakeholders. Provide claim analyses, education, risk mitigation insights, and support return-to-work efforts. Mentor claims handlers and maintain compliance with applicable state licensing requirements.

Lead complex treasury accounting tasks including monthly GL reconciliations, journal entries, cash deposits, escheat process management (Ryan Tracker), audit support, MAIPF accounting, and mentoring. Perform research, controls, and backup duties to ensure integrity of treasury functions and timely, compliant financial reporting.

Operate and improve cloud and on-prem infrastructure availability, performance, and reliability. Build observability dashboards/alerts, manage server lifecycles, troubleshoot incidents, run and optimize batch workloads, oversee data center operations, coordinate vendors, participate on-call rotations, conduct root cause analyses, and collaborate with DevOps, Networking, and Dev teams to implement integrations and process improvements.

Manage a rotating portfolio of mid- to high-severity commercial auto and general liability claims, perform investigations, coverage and liability evaluations, reserve setting, litigation management, and negotiate resolutions. Support multiple teams, mentor less experienced staff, attend mediations/trials, develop risk transfer strategies, and assist in file auditing and portfolio closeouts while maintaining knowledge of multijurisdictional legal trends.

The Cloud Network Engineer II designs, implements, and supports cloud network infrastructures, ensuring secure and scalable connectivity across multiple environments. Responsibilities include managing hybrid and multi-cloud solutions, improving network performance, and collaborating with other teams to enhance cloud adoption efforts.

The Senior Business Systems Analyst will lead complex business process analysis, develop requirements documentation, drive process optimization, and mentor junior analysts while employing Agile and SAFe methodologies.