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Own a book of technical customer accounts, drive retention and revenue expansion, and help build Modal’s account management function. Partner with developers, ML teams, executives, Sales, Solutions Architects, FDEs, Support, and Product. Develop account plans, expand customer use cases, standardize platform adoption, translate technical needs, and provide customer feedback to product teams. The role requires strong commercial instincts, technical fluency, hands-on AI experience, ownership, rapid learning, and cross-functional collaboration.

Leads the direction and execution of Modal’s LLM inference platform. Responsibilities include managing and growing an engineering team, making technical and product decisions, guiding distributed systems and inference-serving architecture, partnering with frontier customers, shaping optimization and product roadmaps, establishing reliability standards, and collaborating with compute strategy and go-to-market teams.

Own Modal’s talent events, internship program, career-fair presence, and university relationships. Manage programs end to end, including strategy, recruiting timelines, project scoping, mentorship, budgets, vendors, employee ambassadors, and post-event reporting. Partner closely with recruiting, hiring managers, marketing, universities, bootcamps, and community organizations to build scalable programs that improve hiring outcomes and candidate experiences.

Lead and scale an enterprise sales team to drive strategic revenue growth. Own full enterprise sales cycles, coach AEs, build playbooks and forecasting, collaborate cross-functionally, drive pipeline and establish processes and metrics to ensure consistent quota attainment.

Own end-to-end revenue operations for a regional sales territory: lead routing, territory strategy, capacity forecasting, deal desk support, commission administration, closed-won handoffs, and build dashboards and workflows to improve CRM hygiene, pipeline visibility, and sales efficiency.

As a Founding GTM Talent Partner, you will lead full-cycle recruiting for GTM and G&A roles, collaborating with leadership to shape hiring strategies and improve candidate experiences.

PhD research interns will develop and evaluate methods for large-scale model training, optimization, and inference. Work includes improving long-context/horizon capabilities, inference-time efficiency, robustness, and translating research into working implementations across research and engineering teams.

The role involves managing procurement of GPU and CPU capacity, building supplier relationships, evaluating options, negotiating contracts, and collaborating with engineering for specifications.

The Business Operations Manager will drive growth programs, manage strategic partnerships, support financial operations, and implement new tools for efficiency.

Own technical strategy for large enterprise accounts, drive multi-product adoption and complex sales cycles, architect cloud-to-serverless migrations, design POCs, navigate security/compliance and procurement, mentor peers, and influence product roadmap.