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Leads a forward-deployed engineering team while writing production code, configuring and troubleshooting software onsite with customers, gathering feedback, delivering technical demonstrations, and improving system reliability and performance. Translates customer needs into product requirements and shipped features, automates manual processes, and contributes to company strategy, culture, and product direction. Requires frequent customer engagement, technical communication, autonomous problem-solving, and travel to domestic and overseas locations.

Design and maintain infrastructure for AI applications across cloud, on-premises, and air-gapped classified environments. Build hardened Docker images, Helm charts, Kubernetes deployments, and GitHub Actions CI/CD pipelines. Collaborate with customers on infrastructure requirements and onsite deployments, support system architecture and accreditation efforts including FedRAMP, and improve deployment strategies for LLMs. The role also contributes to technical strategy, team culture, and solving complex infrastructure challenges.

The role seeks pairs of candidates to apply together for engineering and customer strategist roles, emphasizing teamwork, communication, and individual top performance for high impact.

The Customer Strategist role focuses on strategy, sales, and relationship management, requiring collaboration with customers and engineers to enhance product offerings and build relationships with stakeholders.

Develop core technology using LLMs, design system architecture, implement code, define product requirements, and contribute to strategy and culture.

Work onsite with government customers to configure, customize, and support ConductorAI. Write production Python and TypeScript code, debug and improve reliability, gather user feedback, deliver technical demos, and collaborate with product to ship features. Travel frequently to customer sites and help automate operational workflows while contributing to company strategy and culture.