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Provide business analysis and functional support for National Park Service enterprise Microsoft cloud tools. Document processes, gather requirements, create user stories and acceptance criteria, perform systems analysis, QA/testing for Power BI reports, and support SharePoint Online and Project Online administration, training, and user inquiries. Coordinate project tasks and maintain business and technical documentation.

The Program Support Specialist designs and delivers training programs for TLD processing personnel, evaluates training effectiveness, and ensures compliance with regulatory standards.

The role involves developing and maintaining Java Spring Boot microservices, managing secure REST APIs, and database interactions in accordance with government standards. The developer will also support UAT, document architecture decisions, and ensure high availability of backend services.

Support federal staffing for EOUSA by posting vacancies, screening applicants, developing assessment tools, and performing Delegated Examining activities. Use USA Staffing and USA Hire, issue certificates of eligibles, conduct quality reviews, verify eligibility/qualifications, coordinate rating panels, and provide recruitment outreach and hiring support in accordance with federal policies.

Provide federal position classification support to EOUSA: prepare and evaluate position descriptions using OPM standards, determine appropriate titles/series/grades, complete OF-8 and FLSA determinations, advise supervisors on position management, and ensure deliverables become government property.

Serve as a senior federal staffing specialist for EOUSA performing job analyses, developing assessment tools, posting vacancies in USA Staffing/USAJobs, conducting delegated examining, screening/rating applicants, issuing certificates, coordinating panels, performing outreach, and ensuring compliance with DOJ, EOUSA, OPM policies and federal regulations.

Provide Tier 3 technical support for the SEC DRP (SWAT) system: triage and resolve incidents, perform root cause analysis, implement code/script fixes, automate routine support tasks, maintain the knowledge base, and deliver ad hoc data analytics to stakeholders while meeting SLAs.

Build and secure AWS cloud infrastructure using IaC, implement and automate CI/CD pipelines (GitHub Actions), integrate security tooling (SAST, DAST, SCA, container/IaC scanning), perform vulnerability remediation and patching, configure monitoring and logging, and coach developers on secure coding to maintain compliance and support POA&M remediation.