Top Tech Jobs & Startup Jobs

Own the Order Management and Renewal Management Systems supporting Book of the Month’s subscription business. Responsibilities include managing product roadmaps, optimizing shipping SLAs, reducing involuntary churn, evaluating billing and payment solutions, coordinating finance and engineering initiatives, and developing detailed monitoring and reporting systems. The role requires strong technical product management expertise, customer focus, exceptional communication, and meticulous attention to transactional accuracy.

Develop and maintain customer-facing web and mobile application features using modern frameworks and languages. Collaborate with product, design, QA, and backend engineering teams to deliver scalable, performant, maintainable software. Write documentation, conduct code reviews, integrate AI coding tools, and expand full-stack capabilities while solving ambiguous technical problems and supporting rapid project delivery.

Manage Book of the Month’s brand partnerships, events, sponsorships, and experiential activations from concept through execution. Responsibilities include project planning, partner and vendor relationships, budgets, contracts, logistics, marketing strategy, social content, PR outreach, performance reporting, and KPI analysis. The role bridges Growth and Editorial teams while building relationships with publishers, media, journalists, cultural tastemakers, and consumer brands to increase brand awareness and membership growth.

Manage daily lead tasks for 10–12 customer service agents, handle escalations, approve exceptions, assign queues, and improve agent knowledge resources. Conduct dispute resolution, reporting, root-cause analysis of member-reported issues, and data-backed process improvements. The role requires strong organization, communication, problem-solving, and customer service experience, with Zendesk and agent-management experience preferred.

Senior Product Designer responsible for designing and evolving consumer digital products across web, iOS, and Android. The role covers ideation, wireframing, visual and interaction design, prototyping, user research, testing, design systems, developer handoff, and production optimization. The designer will collaborate with product, engineering, marketing, and leadership teams while using AI tools such as Claude to improve workflows and design processes.

Architect and deliver backend features and internal tools used by hundreds of thousands of customers. Collaborate with stakeholders, create and review technical specifications, mentor engineers, write and oversee code generation, maintain high-quality test suites, optimize database performance, and monitor solutions after release.

Early-career rotational program covering influencer and partnership management, performance marketing, analytics, creative briefing and production, social media, member experience analytics, and Allurial growth campaigns. Responsibilities include coordinating partnerships, building and analyzing paid campaigns, managing creative workflows, engaging social communities, reporting performance, conducting price tests, and maintaining customer lifetime value models. The role emphasizes organization, communication, analytical ability, creative judgment, attention to detail, and rapid learning.

Entry-level rotational editorial role supporting leadership, book selections, editorial operations, licensing, production, member experience, and marketing initiatives. Responsibilities include calendar management, presentations, database maintenance, editorial copywriting, data analysis, proofreading, project management, testing, reporting, book evaluation, advertising, creative execution, and influencer program support. The program provides cross-functional exposure and opportunities for specialization after approximately two years.

Build front-end components and pages, automate renewals and customer service workflows with agents, create stakeholder data views, perform ad hoc analysis, and own product features and experiments through specification, development, QA, deployment, and measurement. The role also supports marketing landing-page testing and evolves with business needs.

Manage retention and lifecycle marketing programs to reduce churn and improve member engagement. Responsibilities include analyzing churn and lifetime value, developing tests and project plans, coordinating reactivation campaigns across email, web, and app channels, managing the member email calendar, sharing customer insights, and collaborating cross-functionally to optimize the member experience. The role also involves mentoring junior employees and executing with strong organization and attention to detail.