Provides on-site technical support for Central Park Conservancy staff, troubleshooting hardware and software, installing systems, supporting Windows and Apple devices, configuring mobile devices, and assisting with networks. Performs basic Azure, Intune, Defender, and MDM administration; supports audiovisual setups, technology projects, and park-based locations. Documents and prioritizes requests, trains users, escalates complex issues, and helps maintain IT security and privacy standards.

Provide on-site visitor support and enforcement of park policies, manage permits and permitted events, respond to emergencies, cultivate community relationships, track park-use data, assist field operations, and provide a security presence at events while educating visitors about Central Park history and rules.