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Lead and coach the Dallas support team, handle enterprise SaaS technical support, triage and resolve incidents, work with DevOps/development, run reports, and interface with clients for live troubleshooting and business continuity.

The Project Manager is responsible for implementing and managing SaaS projects for new and existing clients, ensuring satisfaction through training and support, while collaborating within cross-functional teams.

Hunt and close new enterprise SaaS business across a defined US territory. Build and prioritize a pipeline, engage senior executives, manage the sales process from prospecting to close, collaborate with internal teams, and meet monthly quotas of qualified opportunities and closed deals.

The Customer Success Manager builds relationships with clients, manages onboarding, identifies upsell opportunities, and collaborates with the sales team for customer satisfaction.

The Sales Development Representative will engage leads through various methods to create a sales pipeline, conduct outreach, and collaborate with sales and marketing teams to analyze lead performance.