Top Tech Jobs & Startup Jobs

Manages the Best Buy national account by driving profitable revenue, expanding business and product categories, improving market and space share, forecasting inventory needs, coordinating product strategies, developing co-marketing plans, tracking marketing impact, and maintaining relationships with merchant, replenishment, and marketing teams.

Manage demand and production plans, monitor factory production and shipping status, prepare monthly forecasts, and control abnormal or overstocked materials. The role requires supply chain planning expertise, strong analytical and communication skills, advanced Excel proficiency, and the ability to coordinate across functions in a fast-paced environment.

Supports the full customer order lifecycle, including order entry, purchase order validation, inventory and credit checks, sales tracking, customer inquiries, and escalation resolution. Coordinates with Sales, warehouses, logistics, and planning teams to provide order status, availability, lead-time guidance, and minor technical support. Monitors operational metrics and uses SAP, Salesforce, and Microsoft Office to manage orders and communications.

Plans demand and production in rolling systems, tracks factory production and shipping, prepares monthly forecasts, and manages abnormal and excess inventory. The role coordinates with cross-functional stakeholders, analyzes supply chain data, supports incoming and production planning, and provides actionable insights. It requires a bachelor’s degree, 1–2 years of relevant experience, advanced Excel skills, strong communication, and fluency in English and Mandarin.

Coordinates outbound logistics, including WMS order release and monitoring, shipping records, returns, carrier invoices, load planning, carrier tendering, pickup scheduling, customer delivery tracking, and customer portal submissions. Reviews shipping exceptions, validates expenses, manages accruals, and investigates customer penalty claims. Requires supply chain experience, SAP and advanced Excel proficiency, reporting abilities, and strong organizational skills.

Investigates and resolves logistics chargebacks and deductions from retail partners, analyzes root causes, prepares disputes, tracks compliance trends, and supports preventive process improvements. Collaborates with Finance, Logistics, GTM teams, and overseas partners to improve shipping compliance. Monitors SAP activity, documents procedures, supports training, and summarizes chargeback data for strategic planning.

Develop and execute test plans for TV software, validating functionality, performance, and stability. Manage defects, analyze requirements, maintain testing environments, and collaborate with developers on issue resolution. Conduct user experience testing and trials, provide customer technical support, gather and escalate feedback, and create troubleshooting documentation, FAQs, and user guides.

Manage D2C e-commerce operations, including order processing, customer inquiries, returns, refunds, chargebacks, FedEx delivery issues, inventory, pricing, promotions, tax reporting, and finance reconciliation. Coordinate with warehouse, customer service, logistics, sales, marketing, IT, and finance teams. Maintain Shopify or similar platforms, SAP order records, product information, and performance reports while supporting bilingual English and Mandarin customer communications.

Support U.S. import trade compliance by coordinating with customs brokers, reviewing import documentation, assisting with HTS classification, valuation and origin determinations, tracking regulatory updates, conducting post-entry reviews and audits, preparing bilingual (English/Mandarin) compliance reports and materials, and partnering with logistics and supply chain teams to mitigate compliance risks and improve processes.

Manage and improve demand input and rolling forecast processes, oversee daily production and shipping execution, optimize production planning strategies, enforce inventory governance, and drive cross-functional resolution to ensure on-time delivery and working-capital optimization.