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Manage and expand correctional agency accounts through retention, renewals, upselling, cross-selling, and new business development. Build executive relationships, lead account planning and business reviews, pursue opportunities, support proposals and negotiations, maintain Salesforce pipeline records, forecast revenue, and coordinate cross-functional teams. The remote role covers New Jersey or Ohio and requires travel up to 75% of the time.

Provides first-line technical support for ViaPath products by answering customer calls, troubleshooting software and hardware, documenting tickets, escalating unresolved issues, supporting installations and upgrades, and testing equipment and platforms. The role requires strong communication, research, documentation, multitasking, and customer service skills. Candidates must work Tuesday through Saturday, participate in rotating on-call coverage after training, and handle technical support, data entry, and inmate requests as needed.

Manages network infrastructure deployment, operational readiness, network engineers, project plans, SOPs, troubleshooting, upgrades, reporting, budgets, and team development. Oversees wired and wireless network solutions, resolves performance and availability issues, coordinates infrastructure changes, and mentors staff while presenting progress to senior leadership and customers. The hybrid role is based in Dallas, Texas.

Manage and expand correctional agency client accounts through retention, renewals, upselling, cross-selling, and new business development. Build executive relationships, lead account and territory strategies, manage complex sales pipelines, support proposals and procurements, forecast revenue, and coordinate cross-functional teams. The role requires maintaining Salesforce records, achieving revenue targets, representing the company at industry events, and traveling up to 75% throughout Virginia or Pennsylvania.

Owns ViaPath’s proposal content ecosystem, including strategy, governance, repository administration, reusable content, taxonomy, metadata, quality control, and continuous improvement. Develops proposal assets, manages technical writers, supports RFx pursuits, and partners with Sales, Marketing, Legal, Product, and technical subject matter experts. Uses proposal management platforms, analytics, automation, and AI-enabled tools to improve content accuracy, reuse, compliance, readability, and win rates. The role also establishes standards, training, workflows, and review processes for enterprise proposal content.

Manage and expand correctional agency accounts through retention, renewals, upselling, cross-selling, and new business development. Build executive relationships, lead account and territory plans, manage complex sales pipelines, support procurement and RFP responses, forecast revenue, and coordinate internal teams. The role requires achieving revenue targets, maintaining Salesforce records, and traveling up to 75% throughout eastern New York.

Designs, deploys, monitors, troubleshoots, and maintains multi-site LAN/WAN infrastructure across data centers, offices, customer locations, and cloud environments. Configures routers, switches, VLANs, routing protocols, VPN tunnels, and ACLs; performs migrations, security assessments, disaster recovery testing, documentation, and network optimization. Provides production support, participates in on-call rotation, collaborates with technology teams, and travels to customer sites.

Lead multiple telecommunications and infrastructure projects from conception through completion. Manage installation activities, teams, budgets, vendors, schedules, risks, resources, stakeholder relationships, and project deliverables. Communicate status to executive leadership and ensure effective execution of contract plans. The role requires technical implementation experience, strong customer and team leadership skills, proficiency with project management and collaboration tools, and travel up to 75%.

Senior Account Executive responsible for acquiring new business and revenue through inmate telephone and tablet contracts. Develops account plans, builds relationships with public safety and corrections decision-makers, manages sales pipelines, leads solution selling, prepares RFP responses, and coordinates cross-functional proposal efforts. The role requires frequent government and industry engagement, Salesforce updates, contract closing, and eventual handoff to Account Management. Remote work is available within specified southeastern states, with travel up to 75%.