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Provides senior BSA/AML and Sanctions advisory coverage for fintech payments portfolios. Oversees CIP vendors and processes, advises on new products and implementations, manages financial-crime risks and issues, prepares executive reporting, supports regulatory examinations and audits, and translates regulatory requirements into practical, risk-based business guidance. The role coordinates cross-functional stakeholders and ensures documentation, controls, escalations, and remediation activities are complete and examination-ready.

Conducts financial, operational, compliance, and information security audits across organizational processes and departments. Responsibilities include planning audits, evaluating controls, analyzing results, preparing workpapers and reports, presenting findings, recommending improvements, tracking remediation, and partnering with management to address risk and fraud. The role manages multiple priorities, communicates audit conclusions, and uses data analytics, dashboards, and AI-driven techniques to improve audit effectiveness. This hybrid position is based in Wilmington, Delaware, or Sioux Falls, South Dakota, with no travel required.

Processes new account applications, account maintenance requests, and deposit service enrollments while ensuring compliance with banking regulations, CIP requirements, policies, and SLAs. Reviews verification results, resolves exceptions, supports electronic banking products, performs quality assurance reviews, prepares operational reports, and escalates complex issues. The role also contributes to procedure documentation, process improvements, and client and internal partner support.

Provides legal counsel for fintech-sponsored consumer and commercial lending programs. Advises product, compliance, risk, and operational teams; drafts and negotiates lending, servicing, loan sale, disclosure, and partner agreements; interprets lending laws and regulatory guidance; supports risk assessments, remediation, regulatory compliance, and strategic initiatives; and monitors legal and marketplace developments affecting fintech credit products.

Designs, implements, supports, and optimizes enterprise infrastructure across Windows Server, VMware, storage, AWS, and Azure. Strengthens identity, authentication, security, resiliency, and disaster recovery across Active Directory and Microsoft Entra. Advances automation with PowerShell, partners with development teams on DevOps practices, and supports reliable application delivery across hybrid infrastructure environments.

Provides executive leadership for sourcing, procurement, vendor management, and contract administration. Develops global purchasing strategies, negotiates pricing, leads RFPs and RFIs, evaluates suppliers, monitors vendor performance and service levels, manages renewals, and ensures compliance with regulatory and corporate policies. Partners with business leaders, Legal, Compliance, Finance, IT, and other departments to optimize supplier relationships, reduce costs, and improve quality and service delivery.

Owns data labeling, quality control, rule building, alert tuning, and regulatory reporting for fraud, AML, compliance, and partner analytics. Analyzes transaction activity, manages parameter mappings, monitors fraud-system alerts, recommends model adjustments, documents data processes, and supports audit readiness. Serves as a subject matter expert for processor data, Sotera, Snowflake, and related platforms while mentoring junior analysts.

Oversee payment operations across ACH, wires, real-time payments, FedNow, and card transactions. Lead domestic and offshore teams, ensure timely and compliant processing, manage client onboarding, disaster recovery, issue escalation, system changes, vendor relationships, and operational improvements. Partner with Payments, IT, and vendors to support implementations, resolve technical problems, maintain payment resiliency, and enable strategic growth. Provide leadership, staff development, client support, regulatory awareness, and senior-level operational guidance.

Leads complex, enterprise-wide technology and business initiatives from planning through implementation. Responsibilities include governance, roadmaps, budgets, ROI analysis, resource planning, risk and change management, executive reporting, regulatory compliance, vendor oversight, and cross-functional accountability. The role also mentors project managers and improves PMO standards in a regulated financial services environment.