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Provide onsite and remote IT support for ~120+ employees, manage endpoint devices and identity lifecycle, support office infrastructure (networking, Zoom Rooms, AV, printers), run onboarding/offboarding, participate in IT projects, and coordinate with global IT and vendors to ensure operational continuity.

Architect and implement scalable Azure Lakehouse solutions (Databricks, Microsoft Fabric). Lead cloud data migrations, build ETL/ELT and streaming pipelines, enforce data governance and security, advise clients, run workshops, and mentor teams while managing multiple engagements.

Senior leader to grow and lead a Compliance Advisory practice focused on KYC, sanctions, AML, and fraud. Originate and deliver large transformation and remediation programs, advise C-suite stakeholders, drive business development, build executive relationships across financial institutions, and mentor senior teams while shaping go-to-market strategy and thought leadership.

Lead the enterprise ServiceNow platform strategy, architecture, governance, and roadmap. Drive ITSM/ITOM/ITAM/CMDB/Discovery design, integrations, automation, security, and platform modernization while partnering with stakeholders to improve operational visibility, asset management, and service delivery.

Lead ServiceNow APM and application modernization efforts: inventory and rationalize applications, define governance and APM frameworks, recommend retain/retire/replace/refactor strategies, create modernization and cloud migration roadmaps, improve CMDB/APM data quality, leverage AI/automation for portfolio insights, and align architecture with business objectives.

Serve as a subject-matter expert in fraud, financial crime, AML, and digital trust. Advise clients, lead workshops, design and implement fraud detection and risk solutions, define data requirements, monitor performance, optimize strategies, and support training and knowledge-sharing. Provide industry thought leadership and collaborate with technical teams to deliver practical risk management solutions.

The Solutions Engineer will analyze complex legacy systems, support customer implementations, and apply AI techniques to enhance knowledge infrastructure in regulated environments, particularly in BFSI.