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Develop, maintain, and enhance quantitative financial and optimization models for MSR and EBO portfolios. Collaborate with Risk, FP&A, and Servicing to inform trading and hedging strategies. Improve prepayment, mortgage rate, and delinquency models; deliver valuation, risk assessment, stress testing, and regular performance analytics.

Lead a unit of production managers overseeing pre-purchase review of correspondent residential mortgage loan files to ensure documentation, regulatory compliance, and guideline adherence. Manage SLAs, quality, pipelines, reporting, continuous improvement, and team hiring, coaching, training, and performance management to meet productivity, quality, and cost goals.

The Senior Director of Underwriting oversees underwriting operations, ensuring efficiency and compliance, while leading strategic initiatives and team development in mortgage lending.

The Quality and Compliance Manager will oversee complaint management processes, audit compliance, and improve operational efficiencies in the lending service environment.

Manage operational client relationships for a mortgage lending business, handling pipelines of 100–125 active units, client communications, documentation review, aged loans, loan locks/expirations, daily reporting, and KPI targets to drive loans toward funding while resolving escalations and customer inquiries.

The Marketing Analyst will develop models, optimize campaigns, maintain analytics tools, and provide data-driven insights to support marketing strategies and decision-making.

Support valuation, risk management, hedging strategy optimization, and reporting for MSR and GNMA EBO portfolios. Build quantitative models for interest-rate risk, assist with risk/performance reporting, and help improve risk infrastructure and analytics under senior guidance.

Manage 100–125 active mortgage accounts, maintain client communication, handle escalations, manage loan locks/expirations, clear documentation conditions, run daily reporting, meet KPI goals, and support pipeline movement toward funding.

Manage operational client relationships for a correspondent/wholesale mortgage pipeline (100–125 units): maintain client contact, handle escalations, clear documentation conditions, run daily reports, meet KPIs for response time, service quality, production, and guideline proficiency.

Lead a team of account managers for the Non-Delegated channel, oversee client loan pipelines and escalations, ensure quality client communications, audit loan files, manage seller complaints, drive process improvements, and handle hiring, coaching, and performance management.