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The Senior AI/ML Engineer designs and implements AI/ML solutions to enhance profitability, while collaborating across teams and communicating insights to business leaders.

The Director, Quality Engineering leads the QE strategy, managing teams and ensuring quality practices are integrated throughout technology projects, while driving automation and process improvements.

Supports general property insurance underwriting by entering submissions, preparing renewal exhibits, catastrophe analyses, quotation letters, binders, policies, endorsements, and reinsurance documentation. Maintains account files and underwriting reports, follows up with brokers, and performs premium entry and reconciliation. The role requires strong organization, communication, multitasking, and advanced Microsoft Excel and Word skills.

Lead reinsurance accounting for assumed and ceded business, ensuring accurate ledger processing, reconciliations, financial reporting, compliance, audits, month/quarter/year-end close, and mentor team members while driving process improvements and system enhancements.

Conduct financial statement and credit analyses to assess obligor creditworthiness, monitor exposures, recommend risk mitigants, manage collateral and legal documentation, collaborate with Underwriting/Legal/Treasury, analyze portfolio/sector trends, ensure credit policy compliance, support audits, and participate in special projects.

Manage and oversee third-party administrator workers' compensation claims, monitor claim trends and loss runs, communicate with underwriters/insureds/brokers, prepare high-exposure reports, maintain state adjuster licenses, and participate in reviews and special projects.

Lead Starr's enterprise change portfolio: set intake/prioritization, govern funding, monitor performance and benefits realization, and run a centralized team of program and project managers. Partner with Finance, IT, and business leaders to develop business cases, manage risks/dependencies, provide executive reporting to the CEO/Board, and ensure successful transition to operational ownership.

Support claims intake and processing across profit centers: set up claims, handle escalations, research policies, generate correspondence and reports, conduct UAT, perform quality checks, and communicate with managers, brokers, and underwriters.

Lead migration and optimization of log ingestion and observability pipelines. Design, implement, and operate load-balanced, highly available Cribl/Splunk pipelines; onboard and tune security log sources; apply data reduction; collaborate with SOC/IR; monitor pipeline and SIEM health; document governance, retention, and cost-savings metrics.

Senior leader accountable for end-to-end commercial insurance product development and lifecycle management. Translate profit-center priorities into product strategies, lead cross-functional stakeholders through pricing, filing, launch, and post-launch governance, ensure regulatory compliance, support distribution rollout, and drive continuous product innovation and portfolio performance.