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Provide Level 2 desktop/laptop and mobility support for attorneys and staff, perform installations/upgrades, troubleshoot hardware, software, network, and telephony issues, document resolutions, support rollouts and remote trial sites, and liaise with Level 3 engineers and firm telecom.

Support Partners with billing for assigned clients and matters: review matter setup, time and cost entries, prepare and submit invoices via eBilling systems, monitor receivables, resolve rejections, produce month-end proformas, and assist with client billing setup and communications under supervision.

Lead IT product lifecycle: define strategy and roadmaps, gather and prioritize requirements, manage backlog/sprints/releases, ensure CI/CD via DevOps/Jira, coordinate stakeholders, run UAT, track KPIs, and develop training and supporting processes. Hybrid role based in Philadelphia.

The eData Client Services Project Manager will provide expertise in eDiscovery, manage client engagements, ensure quality control, and support business development in a law firm context.

The Trademark Docket Specialist monitors and reviews trademark office information, communicates deadlines, assists with docketing tasks, and manages new trademark portfolios.

Provide partner accounting support including reconciliation of partner accounts, loan administration, preparation of draw and distribution schedules, year-end allocation packages, ad hoc reports, audit support, and documentation for partner onboarding/offboarding.

Provide advanced Level 2 desktop/laptop, mobility, telephony, and network support for attorneys and staff; troubleshoot and escalate complex software/hardware issues; participate in pilots and rollouts; create knowledge-base articles; perform desk-side coaching and routine server/application maintenance; coordinate with network and telecom engineers and support remote trial/war room sites.

Coordinate and execute strategic business development initiatives for Capital Markets & Public Companies, managing pitches, RFPs, presentations, event content, databases, budgets, and cross-functional projects while drafting client-facing materials and tracking progress to support department goals.

Support rate and pricing operations, financial analysis, reporting, and process improvement. Maintain client/matter/billing data in Elite 3E, administer rates and fee arrangements, produce reports and dashboards (Excel, Qlik, Power BI), analyze profitability and pricing, support AFAs and RFPs, and collaborate with attorneys, Finance, Billing, and Operations on enhancements and ad hoc analyses.

Lead governance for the firm's enterprise application portfolio: manage software intake/vetting, maintain the Olympus catalog, own lifecycles and roadmaps, coordinate security/privacy/AI reviews, drive adoption and metrics, and supervise a team to rationalize and optimize technology usage.