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Manage daily production for a client-facing document review line of business, ensuring SLAs and quality targets are met. Serve as primary client contact for inquiries and escalations, hire/train/coach staff, monitor KPIs and production reports, identify process improvements, coordinate with HR and cross-functional leaders, and maintain strict confidentiality of financial data.

Responsible for receiving and processing documents, reconciling contents, logging files, and managing document workflows while meeting service level agreements.

The Collateral File Processor manages the intake, reconciliation, and handling of sensitive loan documentation, ensuring accuracy and compliance with quality standards.

The Senior Systems Engineer will manage Azure virtual desktop infrastructure, ensuring security and performance while collaborating with cross-functional teams and supporting end users.

Process mortgage-related orders by entering data from real estate documents, analyzing search results, clearing assignment chains with curative documents, routing orders per process flows, following client-specific instructions and procedures, meeting KPI and error-rate targets, and performing related duties including possible overtime and weekend work.

Receive, scan, and quality-check collateral loan files; reconcile inventories (including Iron Mountain), process mail and shipments, prepare outbound documents, and meet productivity and accuracy KPIs while maintaining confidentiality and compliance.

The Document Management Associate will manage incoming mail processing, including sorting, data entry, quality control, and clerical tasks while ensuring confidentiality and high accuracy.