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Manage survey onboarding, configuration, rollovers, and related workflows; support CRM-driven customer engagement and respondent services; coordinate email/SMS outreach and campaign segmentation; maintain knowledge base and self-service content; support data management, system integrations, testing, and troubleshooting; develop operational reports and dashboards; drive process improvements and coordinate cross-functional issue resolution in Agile teams.

Support, maintain, troubleshoot, and optimize enterprise A/V and collaboration systems with emphasis on Cisco Webex Room Kit and ThunderCAT. Diagnose issues across hardware, software, network, and application layers; configure Biamp/Tesira, Crestron, Aurora, and Dante networks; coordinate cross-functional teams; monitor performance; perform root cause analysis; and support mission-critical events and executive collaboration.

Support, maintain, troubleshoot, and optimize enterprise A/V and collaboration systems (Cisco Webex Room Kit, Biamp, Crestron, Dante). Diagnose multi-layer network and AV issues, perform root cause analysis, coordinate cross-functional teams, document solutions, and support mission-critical meetings and events.

Lead modernization efforts migrating legacy on-prem systems to AWS cloud-native architectures. Own complex Python refactors, design serverless and containerized solutions, build systems inventories and phased migration plans, coordinate cross-workstream integrations, implement DevSecOps CI/CD pipelines, and mentor mid-level developers while ensuring performance, security, and operational resilience.

As a Java/Angular Full Stack Developer, you will design and implement software solutions, improve products, and support Agile practices for DHS.

Lead design and implementation of cloud-native AWS data architectures to migrate legacy SAS/file-based systems. Drive data modeling, ingestion, ETL/ELT pipelines, automated validation, lineage, and dashboards. Provide technical leadership, ensure data integrity, CI/CD integration, and support governance and ATO evidence across system-of-systems modernization.

Develop Python-based microservices and data-processing components for AWS cloud-native environments. Support legacy system discovery and phased migration, contribute to CI/CD/DevSecOps, write tests, participate in Agile ceremonies, and ensure observability, security, and integration quality.

Design, implement, and support scalable vehicle routing and scheduling optimizers using OR-Tools. Build batch and real-time modes, clustering and constraint models, data preprocessing pipelines, test harnesses, benchmarking, parallel processing, logging/metrics, CI/CD packaging, and integrate with the Mojo control system for production deployment and tuning.

Manage and improve survey operations, CRM-driven customer engagement, respondent services, campaign coordination, knowledge management, data integrations, reporting, and cross-functional process improvements to ensure timely, accurate survey programs and operational efficiency.

The Senior UI/UX Development Designer will design and deliver user-centered interfaces, collaborate with teams, and ensure best practices in Agile software development.