The Associate Engineer will support clients by managing service tickets, providing technical assistance, and troubleshooting a range of IT issues across various technologies. They will collaborate with teams to ensure timely resolution, maintain network systems, and deliver superior customer service.

The Associate Engineer in Managed Services supports multiple clients by addressing technical issues, managing service tickets, and providing remote hardware/software support.

The Strategic Advisor guides clients in maximizing IT investments, aligning technology with business goals, and ensuring satisfaction. Responsibilities include risk planning, managing IT operations, and fostering client relationships while maintaining accurate documentation and communications.