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The FOH Supervisor/Lead will manage floor plans and rosters, conduct pre-shift meetings, inspect the dining room, engage with customers, train staff, and ensure operational compliance. This role also involves overseeing guest boarding and seating, responding to customer complaints, and ensuring restaurant standards are met while providing support to the team.

The Sr. Manager, Launch Operations will lead and coordinate new geography launches for TopView Group, managing project plans, ensuring timely and efficient completion of projects, and collaborating with various internal departments and external vendors. They will also establish infrastructure for launch sites, develop financial models, and create standard operating procedures while measuring the success through KPIs.

The Senior Operations Manager will oversee all aspects of product execution for New York Water Tours, including managing teams, ensuring operational efficiency, recruiting staff, conducting audits, and developing strategies for improved results. The role requires strong leadership skills and the ability to maintain high standards in service and safety for all operational processes.

As the Senior Manager of Process Improvement, you'll lead the development and implementation of continuous improvement initiatives. You will streamline processes, eliminate waste, and enhance customer experience. Your role involves data analysis, managing improvement initiatives, creating SOPs, and fostering a culture of continuous improvement within the company.

The Senior Manager of Operations at TopView Group will oversee strategic planning and administration of operational programs. Responsibilities include establishing organizational goals, providing strategic advice, managing internal reporting systems, leading personnel training programs, and ensuring compliance with company policies. The role requires managing daily operations and employee evaluations while representing the organization at various meetings.