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Owner of production infrastructure for an agentic AI platform: operate and scale AWS multi-account environments, manage incident response and releases, automate via IaC, enforce security and compliance, and collaborate with platform developers to deliver reliable, automated production services.

Manage day-to-day client accounts for healthcare clients, oversee projects and deliverables, create communications materials (press releases, Q&As, social content, presentations), coordinate events and vendors, contribute to strategic planning and new business, mentor junior team members, and monitor industry trends to strengthen client programmes.

Supports 3–4 client teams by executing communications programs, scheduling calls, drafting and proofing client materials, managing projects and events, conducting research and media monitoring, aiding new business, and collaborating with specialty teams to deliver health-related PR and marketing work.