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Supervise a team handling vehicle title and registration renewals, manage vendor/DMV relationships, drive process improvements and quality, monitor performance metrics, handle escalations, and coach staff to meet customer service and operational goals.

Lead cross-functional operational improvements using Lean/Six Sigma and structured problem solving. Identify high-value pain points, design workflow and automation solutions, drive implementation with analytics, and measure sustained business outcomes across quality, cost, cycle time, and customer experience.

Process and post vehicle sale transactions and payments, maintain financial records, resolve sale and title issues, manage sale jackets and exceptions, coordinate with accounting and vendors, and provide high-quality internal customer service within KPIs.

Process and complete third-party driver, purchaser, and auction vehicle sales within KPIs. Manage titles, state-specific paperwork, salvage and Canadian sales, vendor relationships, and client billing. Support response center inquiries, resolve sales exceptions, and audit sale documentation to ensure accurate billing.

The Technical Product Owner supports Billing and Finance teams, analyzing billing issues, managing data discrepancies, and ensuring accurate invoicing within an Agile framework.

The Strategic Sales Manager will develop new business with mid-size fleets, manage sales processes, establish client relationships, and achieve sales goals. Responsibilities include negotiating contracts, preparing proposals, and ensuring smooth client integration while traveling 50% of the time.

The Director of Corporate Communications leads Wheels' corporate communications strategy, ensuring alignment with business objectives, managing messaging, and advising senior leadership on communication priorities. Responsibilities include executive and internal communications, public relations, issues management, and team leadership.

Lead and develop a multi-layered billing and invoicing organization responsible for accurate, timely, high-volume billing across multi-service fleet offerings. Oversee invoice design (including EDI), billing technology and governance, revenue capture, dispute resolution, controls, and audits. Partner cross-functionally to onboard complex clients, drive automation, reduce errors, and improve AR and cash collection.

Partner with business leaders and frontline teams to identify high-value operational problems, quantify impact, redesign workflows, and implement practical solutions using Lean/Six Sigma, automation, and data. Drive measurable outcomes (productivity, quality, cycle time, cost, customer experience), lead change, facilitate Kaizen events, and embed sustainable performance measurement and adoption.

The Media Relations and Content Strategy Manager will lead the company's external communications, manage content strategies, and enhance brand awareness through various channels.