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The Employee Relations Specialist at TheKey is responsible for managing employee relations cases, conducting investigations, maintaining documentation, and collaborating with leaders on corrective actions and policy adherence.

Supervise and manage caregiver staff, including hiring, training, scheduling, performance management, documentation, payroll verification, client communication, and after-hours support to ensure quality home care delivery.

The Client Relationship Manager coordinates care services for clients, collaborating with caregivers and healthcare providers to create and manage care plans, ensuring high client satisfaction and retention.

The Coordinator, National On-Call provides afterhours telephone coverage and scheduling support for locations across the US, ensuring excellent customer service and accurate documentation.

The Staffing Supervisor manages caregiver teams, oversees scheduling, ensures compliance with labor regulations, and conducts performance evaluations, while also supporting employee relations issues and maintaining quality of care standards.

Provides in-person nursing assessments, care-plan management, quality assurance, and client relationship management for home-based elder care. Monitors and adjusts services, ensures regulatory compliance, supports caregivers, handles escalations, and coordinates interdisciplinary care to optimize client safety, independence, and satisfaction.

Oversee and support Licensed Practical Nurse (LPN) staff delivering concierge in-home care: ensure client safety and dignity, coach and train employees, maintain clinical compliance, coordinate schedules and care plans, and support exceptional client experiences.

Manage the Analytics team, leading AI-driven data architecture, building scalable pipelines, establishing governance frameworks, and mentoring data engineers to enhance analytics capabilities.

The Director of Nursing oversees compliance with healthcare regulations, manages nursing staff, ensures quality resident care, and develops compliance strategies.

Supervise clinical staff, manage client cases, assess client needs, coordinate care, ensure regulatory compliance, and perform evaluations and training.