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Provides local and remote technical support for networked devices, Microsoft environments, cloud services, warehouse technology, and business applications. Supports upgrades, go-lives, user training, hardware and software purchasing, infrastructure documentation, equipment lifecycle replacements, and vendor coordination. Requires troubleshooting, root-cause analysis, ITIL practices, change management, and ticketing experience. The role supports multiple sites, includes up to 25% travel, off-hours assistance, and rotating on-call responsibilities.

Provides HR administrative support for facility associates and management. Responsibilities include onboarding, benefits assistance, compensation administration, employee records, timekeeping, HR metrics, recruiting coordination, events, temporary staffing, compliance postings, policy guidance, and responding to associate concerns. The role requires confidentiality, strong organization and communication, customer service skills, data entry proficiency, and familiarity with Microsoft Office and HR information systems.

Provides professional client support for logistics services by answering questions, investigating and resolving issues, coordinating enhancements, tracking requests, maintaining service reports, managing CRM tickets, supporting parcel and carrier issues, and communicating with clients, retailers, vendors, and warehouse operations. The role also supports client implementations, participates in meetings, identifies process improvements, and works across office and warehouse environments.

Provides professional client support by answering questions, resolving issues, coordinating enhancements and projects, tracking tickets, maintaining service reports, and communicating status updates. Acts as a liaison among clients, warehouse operations, retailers, carriers, and vendors. Supports CRM ticket management, parcel requests, client meetings, implementations, process improvements, and warehouse system navigation.

Provides professional client support for logistics operations by answering questions, resolving issues, tracking requests, coordinating enhancements, maintaining service reports, managing CRM tickets, and communicating with clients, retailers, vendors, carriers, and internal warehouse teams. The role supports client implementations, participates in meetings, identifies process improvements, and navigates warehouse systems. Requires a high school diploma, at least six months of customer service experience, strong communication and problem-solving skills, and preferably WMS and Microsoft Office experience.

Cross-dock Associates load, unload, sort, and transport products in a warehouse environment, ensuring safety and productivity while collaborating with team members.

Provide HR administrative support for hourly associates and management: onboarding, benefits assistance, timekeeping and records maintenance, recruiting support, HR metrics and reporting, event coordination, policy guidance, and escalations, while promoting associate engagement and compliance.

The Industrial Engineer II is responsible for optimizing logistics processes, conducting time studies, implementing improvement solutions, and supporting strategic initiatives in warehouse environments.

Serve as the primary client liaison to resolve questions, track and report service metrics, coordinate client requests with operations, manage CRM tickets, support implementations, and identify process improvements to enhance the client experience.

The Senior Industrial Engineer will optimize logistics and distribution processes through project management and engineering initiatives in a warehouse and transportation setting.