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Provides day-to-day support to Santander clients through phone, email, and face-to-face communication. Handles account servicing, wires, loan transactions, client onboarding, issue resolution, documentation, reporting, invoice processing, compliance requests, and credit-file maintenance. Supports Relationship Managers and Loan Officers, identifies cross-selling and retention opportunities, and ensures accurate, timely completion of client paperwork while meeting banking compliance expectations.

Analyzes fraud risk using data analysis, statistical interpretation, trend reporting, root cause analysis, and loss-event evaluation. The role monitors fraud exceptions, performs data quality checks, recommends risk mitigation and process improvements, communicates significant issues, supports suspicious activity reporting, and trains branch staff on security procedures. It also provides fraud and identity-theft assistance to branches, contact centers, lending departments, and customers.

Supports portfolio management and relationship managers by underwriting nonprofit loans, reviewing financial statements, testing covenants, monitoring expirations, coordinating analyst workflows, and assisting with credit approvals. The role also participates in customer calls, provides senior credit analyst support, reports portfolio status, and performs credit structuring and underwriting activities.

Supports first-line business control and risk management by assessing risks, testing controls, monitoring KRIs/KPIs, conducting RCSAs, managing regulatory and audit examinations, validating remediation, and promoting adherence to risk frameworks and policies. Partners with business stakeholders, auditors, regulators, and second-line risk teams while maintaining documentation and monitoring control effectiveness.

Supports underwriting, structuring, execution, and portfolio management for fund finance transactions serving private capital clients. Responsibilities include financial modeling, borrowing base analysis, liquidity assessment, stress testing, risk-rating evaluation, credit approval preparation, covenant monitoring, collateral reviews, annual credit reviews, and identification of emerging risks. The Associate also reviews analyst work, mentors junior team members, and contributes to process improvement, technology implementation, data management, and regulatory initiatives.

Provides specialized support for high-value, complex settlement cases involving workers’ compensation, liability claims, catastrophic injuries, trusts, and benefit preservation. The role advises clients and channel partners, promotes professional administration services, manages cases from referral through conversion, addresses settlement objections, maintains stakeholder relationships, and converts referrals into members. It also requires mediation participation, strategic collaboration with business development teams, and knowledge of settlement processes.

Design, build, and deploy production-grade agentic AI systems for regulated banking use cases. Responsibilities include multi-agent orchestration, language-model fine-tuning, evaluation frameworks, MCP and A2A integrations, enterprise API development, cloud deployment, observability, and rapid prototyping. The role requires independently delivering tested, production-ready systems while collaborating with researchers, data scientists, and business stakeholders.

The Sr. Specialist, Pricing is responsible for analyzing and researching pricing strategies, developing business proposals, and delivering insights through data analysis. They work collaboratively across teams to implement pricing changes and improve profitability while ensuring data quality and reporting.

The Associate Financial Advisor identifies clients’ financial needs, recommends investment and insurance solutions, manages and grows a client portfolio, and achieves sales and revenue goals. The role conducts client appointments, develops relationships, generates referrals, supports branch investment growth, maintains regulatory compliance and required licenses, provides partner coaching, and completes client records, reporting, training, and business development activities.

Analyzes leveraged finance transactions, including leveraged buyouts, recapitalizations, refinancings, and equity co-investments. Responsibilities include financial modeling, sensitivity analysis, collateral and cash flow analysis, credit risk assessment, portfolio monitoring, transaction structuring, documentation negotiation, and preparation of credit approval materials. The role also presents recommendations, evaluates risk-return dynamics, and collaborates with cross-functional teams.