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Lead continuous improvement initiatives in manufacturing, applying lean methods to improve quality, productivity, safety, and cost. Develop standardized work, conduct process and scrap reviews, implement engineering changes, support product launches, and optimize production throughput. Collaborate with manufacturing, quality, and product development teams on design for manufacturability, customer requests, process improvements, and cost-reduction efforts.

Provide HR transactional and administrative support for Retail: process employee lifecycle changes in Workday, answer routine HR questions, produce workforce reports, support merit/talent cycles, assist HR Business Partners, maintain documentation, and participate in HR projects and process improvements.

Lead enterprise sustainability programs applying chemistry and engineering to assess materials, products, and processes using LCA and regulatory frameworks. Drive cross-functional initiatives, identify safer alternatives, mentor engineers, represent the company externally, and balance environmental and business objectives.

Supports custom product engineering by creating 3D models, drawings, bills of materials, routings, configurations, and production documentation. Translates customer requirements into manufacturable solutions, performs basic engineering analyses, supports feasibility and engineering change processes, and collaborates with manufacturing teams on the production floor. Maintains accurate product data, documents design decisions, resolves configuration issues, and follows engineering, safety, and quality processes under senior engineer guidance.

Serves as the primary liaison for dealers, design firms, architectural partners, and internal teams. Manages customer inquiries, warranty issues, orders, change orders, project timelines, engineering drawings, shipping, installation coordination, and punch-list resolution. Tracks risks, delays, and customer ship dates while advocating for clients and maintaining cross-functional alignment across Engineering, Design, Logistics, and Manufacturing.

Supports showroom Sales Associates with client inquiries, quote preparation, order entry, payment processing, order tracking, freight coordination, reporting, shipment updates, and issue resolution. Provides polished client service, maintains order accuracy, manages vendor documentation and approvals, supports showroom coverage, and assists with client communications and product sample searches.

Create, maintain, and publish accurate 2D plan-view and 3D CAD symbol graphics from engineering drawings and product specifications. Manage CAD content, follow standards and workflows, test and validate CAD Pack releases, support distribution platforms, troubleshoot content issues, collaborate with team members, and assist junior designers.

Lead development and maintenance of advanced, configurable Revit/BIM content for MillerKnoll product lines. Ensure accuracy, performance, interoperability (including CET Designer), define standards, improve workflows, translate product rules into parametric families, provide technical direction, coach other designers, and collaborate with engineering, data, and product teams.

Support B2B e-commerce growth by assisting prospecting, lead qualification, account onboarding, CRM maintenance, reporting, and analytics. Coordinate sales and marketing initiatives, participate in stakeholder meetings, and identify opportunities to expand accounts.

Drive growth of DWR's Trade & Hospitality B2B business by building relationships with designers, hospitality groups and developers; prospecting and managing pipeline; coordinating trade programs, events and showroom activations; preparing proposals and sales materials; tracking KPIs; supporting account management and cross-functional collaboration; and representing the brand at industry events.