Provide Level 1 and Level 2 help desk support to local and remote clinics through phone, email, and remote tools. Troubleshoot computers, laptops, printers, medical equipment, software, accounts, and mobile devices; configure new equipment and users; manage ticket queues and SLAs; resolve high-priority and VIP requests; create knowledge-base materials; and follow service desk procedures. The role is on-site in Greenville, South Carolina, with an early Monday–Friday schedule.

Coordinates people operations activities, including HR reporting, presentations, meeting and interview scheduling, HR events, compliance support, onboarding, and termination processing. Manages the Relias Learning Management System and communicates across departments. Requires strong organization, communication, prioritization, Microsoft Office and Excel proficiency, and familiarity with HRIS systems.

Lead patient acquisition and census growth via paid media, SEO, brand strategy, and performance marketing. Own media spend, creative, attribution, analytics, and agency/vendor management while aligning marketing with Patient Access, Business Development, and Legal to optimize lead generation, conversion, and patient acquisition across multiple markets.