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The Manager of College Student Support and Data Analyst oversees alumni mentorship, academic support, and data analysis for enhancing educational practices for first-generation college students, ensuring their successful transition from high school to college. Responsibilities include managing student communications, refining data strategies, conducting research, and collaborating with various educational teams for program success.

The Manager of Marketing Technology and Data Operations oversees the marketing technology stack at Berklee College of Music, managing platforms like Salesforce Marketing Cloud, optimizing data capture, and ensuring effective marketing campaign execution. This role involves collaboration with stakeholders to enhance workflows, improve customer engagement, and support data-driven decision-making.

The Summer Programs Advisor manages inquiries from prospective students, advises on program selection and registration, and maintains a customer database. This position provides high-level customer service and communicates Berklee Online/Summer Programs policies effectively. The advisor also participates in outreach activities and assists with staffing and training student employees during the summer programs.