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The Customer Onboarding Data Specialist at AxisCare is responsible for ensuring accurate and efficient customer data migration to the AxisCare system. Responsibilities include data extraction, cleansing, and manipulation using advanced Excel skills, creating e-forms, updating CRM information, and collaborating with clients to ensure successful onboarding.

The Customer Communication & Marketing Specialist is tasked with enhancing communication and marketing processes with customers. Responsibilities include managing email campaigns, developing marketing strategies, and coordinating digital communications. The role involves collaborating with internal teams, creating content for promotions, leading generation initiatives, and hosting webinars, all aimed at supporting the Customer Success team and driving engagement.

The Software Support Specialist at AxisCare guides and empowers clients to effectively use the home care software, providing prompt and accurate software support. Responsibilities include handling client inquiries via phone and email, creating help articles, and reporting problems. The role requires strong problem-solving skills, excellent communication, and the ability to work collaboratively.