Leads regional People & Culture operations for Raffles and Fairmont, supporting office administration, onboarding, compliance, employee relations, engagement plans, performance reviews, talent reviews, HR metrics, field reviews, investigations, labor relations, benefits planning, hotel openings, and leadership onboarding. Provides guidance to hotel Talent & Culture leaders and general managers, manages action plans, supports global initiatives, and delivers presentations and policy education across the region.

Lead and execute global brand marketing strategies for Raffles, managing integrated campaigns, agency partners, budgets, and performance reporting. Support hotel openings, strategic partnerships, PR and content, ensure consistent luxury brand storytelling, and deliver measurable commercial results across global markets.

Lead global brand strategy and creative direction for Fairmont, ensuring consistent luxury positioning across properties. Oversee brand standards, guest experience, partnerships, and performance metrics to drive awareness, desirability, and commercial results.