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Coordinates customer jobs, paperwork, invoices, bids, quotations, job folders, and shipment reports while supporting sales and technical services teams. Handles customer inquiries, technical support, post-service surveys, inventory, office budget tracking, and quality control activities. The role is onsite and requires strong communication, organization, analytical ability, Microsoft Office skills, reliable transportation, and environmental science knowledge or related industry experience.

Oversee regional waste disposal operations, routing, quoting, approvals, QA/QC, and discrepancy resolution. Coordinate disposal, transportation, sales, logistics, and service teams while managing third-party facility relationships. Provide guidance on hazardous waste profiling, process codes, facility selection, proposals, bids, and cost analysis. Drive process improvements, regulatory compliance, operational efficiency, and consistent service delivery across regions.

Manage an existing client portfolio while driving new business, cross-selling environmental services, coordinating service delivery, and supporting customer compliance projects. Build trusted client relationships, generate referrals and prospects, prepare proposals, collect purchase orders, support invoice collections, and resolve service issues. The role requires consultative selling, strong communication, relationship management, and experience serving healthcare, higher education, life sciences, or industrial clients.

Oversee regional waste disposal operations, coordinating disposal, transportation, sales, logistics, and service teams. Optimize routing, quoting, approval, QA/QC, and facility selection processes; resolve waste discrepancies; manage process codes; support site assessments, bids, proposals, and cost analysis. Maintain third-party facility relationships, ensure hazardous waste regulatory compliance, identify capacity and workflow improvements, and align regional operations with corporate goals.

Leads and develops a 10–12-person SDR and BDA team focused on top-of-funnel pipeline generation. Responsibilities include Sandler-based coaching, performance management, sales process and playbook development, CRM and sales technology optimization, recruiting and onboarding, outsourced vendor management, metric analysis, training, forecasting, and collaboration with sales and marketing. The role is based onsite in Somerville, Massachusetts, with travel as needed to support regional offices and business growth.

Sell Triumvirate's environmental services across North America by building long-term client relationships, prospecting and cold-calling, partnering with technical teams to deliver solutions, maintaining CRM pipelines, staying current on environmental regulations, and traveling regionally (~40%) to meet clients and attend events.

Perform outbound prospecting to generate leads and set meetings for Business Development. Qualify needs using consultative selling, manage outreach and pipeline in CRM, collaborate cross-functionally, track activity and reporting, and build relationships while learning company services, pricing, and relevant safety/regulatory considerations.

The Senior Business Development Manager focuses on building client relationships and driving business growth in environmental services, requiring a proactive sales approach and industry knowledge.

Support Account Managers managing an assigned book of business, handle inbound leads, coordinate routine services, cross-sell and upsell, assist with proposals, PO collection, service recovery, and build long-term client relationships. Provide consultative customer service and apply Sandler sales methodology.

Leads hazardous waste and safety program operations at a client site, overseeing safety compliance, site operations, waste documentation, projects, staffing, training, and client coordination. Mentors onsite employees, manages incident and compliance processes, monitors billing and timesheets, and tracks KPIs to improve profitability and service quality. The role requires environmental regulatory knowledge, emergency response readiness, physical work with hazardous materials, flexible hours, and rotating emergency response availability.