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Manage high-volume, full-cycle recruiting for production lab, customer service, and billing roles. Partner with hiring managers, screen and source candidates, coordinate hiring updates, deliver a positive candidate experience, represent GeneDx’s employer brand, and maintain compliant recruiting records in Greenhouse ATS. The role requires strong communication, relationship-building, sourcing, and time-management skills in a hybrid work environment.

Generates new business and expands existing accounts for GeneDx genetic testing services across the Tampa territory. Builds relationships with pediatric specialty physicians and staff through consultative selling, education, client meetings, and account support. Manages lead generation and physician development pipelines, communicates value propositions, coordinates issue resolution with internal teams, implements sales and marketing plans, and supports physician events. The role requires extensive field time and travel to conferences and special events.

Leads FP&A and finance business partnership for Innovation & Technology, Lab Operations, and corporate functions. Builds forecasting models, planning cycles, dashboards, decision frameworks, and financial operating rhythms. Partners with senior executives on cost optimization, investments, business reviews, board-level financial narratives, and SIOP. Manages and develops a growing finance team while establishing infrastructure for a scaling organization.

Provide phone and electronic customer service for patients and healthcare providers, manage specimen submissions and documentation, release lab results per protocol, resolve client issues, place supply orders, and educate clients on billing and test requirements while maintaining accurate patient records and compliance.

Lead end-to-end financial planning (strategic plan, AOP, rolling forecasts), own the 5-year financial model, produce leadership-ready reporting and narratives, partner with business leaders on financial decision-making and investment prioritization, and use tools (including AI) to automate and scale FP&A processes.

Own and maintain financial models and reporting to support AOP, forecasting, and monthly business reviews. Produce recurring financial packages, surface KPIs, perform scenario analysis, and partner cross-functionally to inform business cases and investment decisions. Drive automation and efficiency using tools like AI.

Develop and execute organic social strategy across platforms; create and design scroll-stopping content; manage publishing calendar, LinkedIn newsletter, and employee advocacy; monitor engagement and sentiment; report on performance and optimize content; translate complex genomics into accessible social storytelling and escalate risk issues.

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